Frequently Asked Questions
We handle short-form (Reels/Shorts/TikTok), long-form (YouTube, podcasts), ads/UGC, brand stories, product demos, real estate tours, events, and training videos. Editing-only or full production—your choice.
Start with a quick call or form. Tell us your goal, audience, and deadline. For editing-only, we can usually start within 48–72 hours. For a shoot, we’ll lock dates after the deposit.
A short brief (goal, platform, length), your brand kit (logo, colors, fonts), any references, and your footage. For shoots, we’ll also confirm location, script, and schedule.
Most work is flat-fee packages so you know the cost up front. Custom or complex jobs get a tailored quote. Hourly is available for small edits.
Yes. Monthly retainers and batch discounts save money and speed up turnaround.
Yes. We can shoot on-site anywhere in the GTA (and beyond by request).
Short-form (≤60s): usually 2–4 business days
Long-form (5–15 min): usually 5–10 business days
Rush is available if needed.
Two rounds are included with most packages. We keep notes time-stamped so feedback is fast and simple.
Standard is MP4/H.264. We can also deliver ProRes on request. Aspect ratios: 16:9, 9:16, and 1:1—optimized for YouTube, Instagram, TikTok, and ads.
Absolutely. We export with the right sizes, bitrates, and loudness for each platform.
After final payment, you own the final exported videos. Raw footage ownership can be transferred—just ask. We’ll note it in the contract.
Yes. We can write scripts, hooks, and CTAs, and create storyboards so everyone knows the plan before filming.
Yes. We can build a monthly content plan (topics, scripts, posting schedule) so you stay consistent.